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We have a longstanding commitment to provide our customers with the best possible service every time they shop with us. We do everything we can to make them feel welcome, respected and comfortable.

Our focus is and always will be to provide our customers with a great experience and to continually maintain our strong and lasting relationship with them.

We ask all of our people to always use good judgment and to treat customers in the manner that they would like to be treated.

For a question regarding your online order, contact a Southern Hides associate for assistance 24 hours a day, 7 days a week.

Want to view or edit an order?

You can check order status, track a shipment, edit your shipping or email address, and more with online Order Status & Tracking.


Connect with live assistance online anytime. Customer service is just a click away. Chat with us.


Please complete the form and then click ‘SUBMIT’ to send your message. We’ll get back to you within 24 hours.


Read Frequently Asked Questions. Please select from the categories listed to find answers to FAQs about online ordering, payment, shipping and more.

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