Why buy from us?
Thanks for asking. There are plenty of reasons why you should buy your cowhide rug from us. The most important one is because we believe in 100% customer satisfaction.
Southern Hides is the nation’s leading source for cowhide area rugs. From the comfort of your home or office, you can easily search and shop for rugs by any combination of style, color, size, shape or price. We are also your best one-stop source for great home decorating ideas to complement your cowhide rugs. Come to us for matching designer pillows, cowhide wall art and accent furniture.
Thank you for shopping with us!
Southern Hides offers FREE shipping worldwide on all orders. Yes, free! No minimum, no code, no hassle. Take this into consideration when you shop for rugs at other stores. And remember, shipping a cowhide rug can be very expensive. Also, your order will be fully tracked and is 100% insured until it is safe in your hands. For more information on our shipping policies, please click here.
SouthernHides.com confidently features a 110% price match policy that guarantees you that you absolutely cannot pay less anywhere else for anything you see on our website. Not only will we match the price offered by any competitor but we will beat it by an additional 10% of the difference. We think you will find that we offer the best value for your money, anywhere.
Buy with confidence! If you happen to find an item at a lower price, fill out our Contact Form and we’ll match the lower price. Certain rules and restrictions apply. For complete details, please click here.
Next on our list is security, and we value yours immensely. That’s why we make protecting your valuable information our priority. How do we do this? We offer PayPal as a super-safe method of processing payment for your products. They use SSL security encryption to protect your credit card details when processing your payment.
Our company was founded in 2004 with the dream of manufacturing affordable cowhide rugs. Years and thousands of customers later, we continue to offer the largest selection, the same knowledgeable and professional service, and of course the lowest factory-direct prices that we have provided our customers across the nation for the past 10 years.
Perhaps more important than our large selection and everyday low prices is our commitment to customer service. When you purchase from us, you’ve placed your trust in us. We take this very seriously and guarantee that all our customers are satisfied with their shopping experience and purchases. We would love to hear from you, and we’re always happy to share our experiences with you. We value our customers for a lifetime.
We understand that buying online comes with a certain element of risk. You don’t always know exactly what the product will be like until you are holding it in your hands. That’s why we offer a Satisfied Guarantee. This means you have 30 days to return or exchange any item that you are not 100% happy with. The return must be made within 30 days of purchase, and you are responsible for return shipping charges. We’ll take care of the details of safely getting the cowhide rug back to our returns center and properly crediting your account. Check out our page about return and exchanges for more info.
Southern Hides is the premier online source for premium cowhide rugs, without the premium price! By using extensive market research and innovative product development, we have developed the key to success. It takes many components to make a cowhide rug that will perform under the day-to-day use that they typically receive in a home or business. Just like in any other product made, there are many grades and qualities of these components. If you are not an expert in cowhide leather and rug construction, it is very easy to end up with a rug that fails to meet your expectations, in a very short period of time. We are more than happy to explain these differences and to assist you in finding the perfect cowhide rug that will meet or exceed your expectations today and well into the future.
There are a lot of games that get played in the business, related to pricing and the quality of the product. We may always not tell you what you want to hear, but we will always tell you the truth. We don’t play the games that are very common in the industry. For example, we won’t raise our prices just so we can then tell you we are having a special sale. We keep our prices as low as we possibly can, day in and day out, so whenever you come in you know that the best price is what’s listed on the tag.
Also, Southern Hides respects your privacy and is devoted to protecting it. We never share any of your information with third parties. We do not sell lists for mailings or emails. We only use information such as your name, address, email address and phone numbers to provide you with better-than-the-rest customer service.
We try to make our website a friendly, easy-to-use, neighborhood store and invite you to browse and shop at your leisure. When we can help, we will – whether you prefer to contact us by phone, email or live online chat. Serving your individual needs is our number one priority because, like you, we know decorating your home or office is important, and choosing the right rugs makes all the difference in the world. Plus, we always welcome your suggestions, so please tell us what we can do to improve your experience. If there’s anything we can do to help you find the perfect cowhide rugs for your home or office, please call us toll-free at 1-844-COW-HIDE
No matter their job title, everyone at Southern Hides knows there is nothing more important than a satisfied customer. Our mission is to make shopping for cowhide rugs a pleasant experience and to ensure that you are 100% satisfied with what you buy from us. If there is a problem, we will do everything in our power to make it right. We plan to be around a long time, and we know the key to this goal is to make you, our customer, feel valued at every stage of the transaction. In order to be the nation’s leading source for cowhide rugs, we also need to be the best! Southern Hides is committed to providing each customer with the highest standard of customer care. We guarantee that your questions, concerns, or comments will receive a response within 24 hours, 7 days a week.